Professional

Please find my resume here: Brandon Anderson’s Resume

 

Brief overview of my professional life:

Skill Set

  • Windows Server 2000 / 2003 / 2008 / 2008 R2 / 2012 / 2012 R2
  • Exchange Server 2003 / 2007 / 2010
  • Windows 9x / 2000 / XP / Vista / 7 / 8 / 10
  • NAS / SAN configuration
  • Active Directory / Group Policy
  • Office 365
  • Microsoft SQL Server 2K3 / 2K8
  • VMWare ESX / ESXi
  • Microsoft Hyper-V
  • Cisco ASAs / SonicWALL NSAs
  • Barracuda Spam & Virus Firewall
  • TCP/IP & LAN/WAN Technologies
  • Blackberry Enterprise Server
  • Symantec Endpoint Protection
  • Symantec Backup Exec
  • Sophos Endpoint Protection
  • Squid Proxy
  • Ubuntu Linux
  • Network Design / Implementation
  • Disaster Recovery Planning
  • IT Security Risk Assessment
  • Project Management
  • WordPress / Drupal / Joomla!
  • IT Infrastructure Analysis
  • Onsite / Offsite Backup Solutions
  • ETC… This is by no means a complete list

 

Recent Experience at Salesforce

  • Manage critical system events across Salesforce Marketing Cloud’s global platform
  • Proactively monitor complex application and production environments
  • Work independently on critical operations projects
  • Manage external communications for critical system events
  • Work with development engineers to understand underlying application environment
  • Create and maintain knowledge documentation for resolution of system alerts
  • Receive and respond to system alerts via system monitors
  • Maintain a thorough understanding of supported products and environments
  • Assume full ownership of problems that have been reported from initiation through closure
  • Manage software deployment processes with the release management team
  • Perform root cause analysis on complex problems
  • Administer and troubleshoot servers in production and quality assurance environments
  • Create SQL queries to aid investigations
  • Manage internal communications during critical system events
  • Drive efficiencies in systems and processes: capacity planning, configuration management, performance tuning, monitoring and root cause analysis
  • Manage OS security patching processes with the patch management team

 

Recent Experience at Aircom Manufacturing, Inc.

  • Managed IT infrastructure for all locations and guided decisions about IT infrastructure for entire company
  • Leveraged vendor relationships to provide quality hardware and software solutions
  • Upgraded virtual environment from VMware ESXi 4.1 to VMware ESXi 5.5 and configured for high availability
  • Deployed new EMC SAN in VMware ESXi 5.5 environment and migrated data from old EqualLogic SAN
  • Integrated new virtual hosts into VMware ESXi 5.5 environment
  • Deployed Veeam Backup Management Suite for VMware ESXi 5.5
  • Installed Synology NAS units for Veeam backup data and configured NAS-to-NAS offsite replication
  • Deployed Aruba WLAN Mobility Controller and wireless access points for unified management
  • Created VLANs within network to logically segment departments
  • Deployed osTicket system utilizing Ubuntu Linux to streamline end user support requests
  • Installed physical domain controllers into environment for redundancy
  • Deployed new WatchGuard firewalls at all locations and configured site-to-site VPNs
  • Installed Barracuda Spam Firewall to replace obsolete spam filter
  • Deployed Sophos Endpoint Security and Control to replace aging antivirus software
  • Utilized Leostream Connection Broker with rack-mounted workstations to provide virtualized CAD solution
  • Automated major upgrade of ERP software on all end user computers