Please find an online copy of my resume with redacted personal information here: Brandon Anderson’s Resume

Brief overview of my professional life:

Skill Set

  • Red Hat / CentOS / Ubuntu Linux
  • VMware / Microsoft Hyper-V
  • Amazon Web Services
  • Windows Server 2008 / 2012 / 2016
  • New Relic / AppDynamics
  • JIRA / Git / Bitbucket
  • CDN / Network Management
  • Splunk / Jenkins / SQL
  • Office 365 / G Suite
  • Agile / DevOps
  • Incident Management
  • IIS / Apache


Recent Experience at Finish Line, Inc.

  • Deploy new code to Production and UAT environments
  • Administer Red Hat Enterprise, CentOS and Ubuntu Linux operating systems
  • Manage Amazon Web Services (AWS) infrastructure
  • Administer Windows Server operating systems
  • Optimize performance of Oracle database queries and views
  • Deploy production CDN (Akamai) caching and security strategies
  • Manage load testing in digital environments
  • Integrate, create and manage Jenkins automation jobs
  • Manage Oracle WebLogic Server configuration
  • Engage third party suppliers and vendors for support, interactions, upgrades and implementations
  • Investigate, analyze and provide long term solutions to technical issues
  • Develop and maintain automation scripts that enable business processes
  • Analyze performance metrics across all server tiers
  • Diagnose web site code issues and identify potential code performance improvements
  • Investigate, resolve and review incidents
  • Manage LAMP (Linux, Apache, MySQL, PHP) stack and underlying infrastructure for various WordPress sites
  • Practice continuous improvement in all aspects of business operations


Recent Experience at Salesforce

  • Managed critical system events across Salesforce Marketing Cloud’s global platform
  • Proactively monitored complex application and production environments
  • Worked independently on critical operations projects
  • Worked with development engineers to understand underlying application environment
  • Created and maintained knowledge documentation for resolution of system alerts
  • Received and responded to system alerts via system monitors
  • Maintained a thorough understanding of supported products and environments
  • Assumed full ownership of problems that were reported from initiation through closure
  • Managed software deployment processes with the release management team
  • Performed root cause analysis on complex problems
  • Administered and troubleshot servers in production and quality assurance environments
  • Created SQL queries to aid investigations
  • Drove efficiencies in systems and processes: capacity planning, configuration management, performance tuning, monitoring and root cause analysis
  • Managed OS security patching processes with the patch management team


Recent Experience at Aircom Manufacturing, Inc.

  • Managed IT infrastructure for all locations and guided decisions about IT infrastructure for entire company
  • Leveraged vendor relationships to provide quality hardware and software solutions
  • Upgraded virtual environment from VMware ESXi 4.1 to VMware ESXi 5.5 and configured for high availability
  • Deployed new EMC SAN in VMware ESXi 5.5 environment and migrated data from old EqualLogic SAN
  • Integrated new virtual hosts into VMware ESXi 5.5 environment
  • Deployed Veeam Backup Management Suite for VMware ESXi 5.5
  • Installed Synology NAS units for Veeam backup data and configured NAS-to-NAS offsite replication
  • Deployed Aruba WLAN Mobility Controller and wireless access points for unified management
  • Created VLANs within network to logically segment departments
  • Deployed osTicket system utilizing Ubuntu Linux to streamline end user support requests
  • Deployed new WatchGuard firewalls at all locations and configured site-to-site VPNs
  • Installed Barracuda Spam Firewall to replace obsolete spam filter
  • Deployed Sophos Endpoint Security and Control to replace aging antivirus software
  • Automated major upgrade of ERP software on all end user computers